HOW IT WORKS
Reserving Accommodation
When everything been cleared by e-mail with us fill in our “Booking Form”.
If you need more information please contact us explaining what you require. You can use the Instant Message button on the bottom.
After your confirmation through the booking form we will consider no more available for any other guests your period desired, also if the payment procedure could take some days.
In a short time you will receive a Confirmation Note and the Contract with your data ready to print, sign and send it back to us by mail.
Payment
When booking accommodation, guests are asked to pay a 50% Deposit. The Balance is due on arrival day. In case of last minute rental we may arrange different methods. The payment is clearly set out on the Contract.
Methods of Payment
Deposit may be made by cheque, or with a bank transfer order from your bank. If you prefer you may pay by Paypal. The Balance may be made by cash.
You may pay in Euro or in your own currency. If you have decided to pay in a different currency from Euro, we will apply an additional charge of 5% for bank charges. In this case when we reply to your Booking Request we convert into your currency the Total Rental Amount reported in Euro, increasing it of 5%. In this way, the formulated price is once for all the price of our agreement and we will have no other problem with exchange rate fluctuations (we conventionally use www.oanda.com/convert/classic).
Arrival and Departure
Time of arrival is normally from 4:00 p.m till 7:00 p.m., time of departure before 11:00 a.m.
Late check-in euro 50 fee from 7:00 p.m till 10:00 p.m., euro 80 from 10:00 p.m till midnight. After midnight late arrival fee euro 100.
Few weeks before your stay we will send you detailed arrival instructions. It is important that we know your arrival time so that we may plan to be able to welcome you, showing the apartment and delivering the keys. Don’t worry we will arrange everything by e-mail!
Price
All prices include the normal use of water, gas, electricity, tax, final cleaning, bed linen and towels.
Insurence
We recommend that you take out a travel insurance.